Shipping policy

Shipping Policy

Last Updated: September 18, 2026

Thank you for shopping with Follow Me Fright. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

Most in-stock orders are processed and prepared for shipment within 1–3 business days.

Business days are Monday through Friday, excluding holidays.

During periods of high demand, product launches, Halloween season, or limited-production releases, processing times may be longer. Any significantly different processing time will be noted on the applicable product page when possible.

Shipping Within the United States

Follow Me Fright ships to addresses within the United States.

Available shipping methods, shipping costs, and estimated delivery times are displayed at checkout before you complete your purchase.

Delivery estimates begin after the order has been processed and transferred to the shipping carrier.

Shipping Costs

Shipping charges are calculated and displayed at checkout unless the product or promotion specifically includes free shipping.

If free shipping is offered, the qualifying conditions will be shown on the product page, cart, or during checkout.

Delivery Times

Carrier delivery times are estimates and are not guaranteed.

Once an order has been shipped, delivery timing may be affected by factors outside our control, including:

  • Carrier delays

  • Weather

  • Holidays

  • High shipping volume

  • Incorrect or incomplete addresses

  • Other transportation disruptions

Order Tracking

When tracking is available, you will receive tracking information after your order ships.

Please allow some time for the carrier's tracking system to update after receiving your shipment confirmation.

Incorrect Shipping Addresses

Customers are responsible for providing an accurate and complete shipping address when placing an order.

If you notice an error in your shipping address, contact us as soon as possible at phil.amos@followmefright.com.

We cannot guarantee that an address can be changed after an order has been processed or shipped.

Additional shipping costs resulting from an incorrect address, refused shipment, or returned package may be the responsibility of the customer.

Lost, Delayed, or Damaged Packages

If your order arrives damaged, please contact us as soon as possible at phil.amos@followmefright.com and include:

  • Your order number

  • A description of the issue

  • Photos of the product and packaging when applicable

If tracking shows that a package has been delivered but you cannot locate it, please check with household members, neighbors, and the shipping carrier before contacting us.

We will work with you and the carrier when appropriate to investigate shipping issues.

Preorders and Limited-Production Products

Some Follow Me Fright products may be offered as preorders, made-to-order products, or limited-production items.

Estimated shipping dates for these products will be stated on the applicable product page or communicated during the ordering process.

Estimated preorder and production dates may change due to manufacturing, component availability, or other circumstances.

International Shipping

International shipping may be available for certain products and destinations.

Available international shipping options and costs will be shown at checkout when supported.

Customers are responsible for any applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination country unless otherwise stated.

Returns

Shipping-related returns are governed by our Returns & Refunds Policy.

Please contact us before returning an item so we can provide the appropriate return instructions.

Contact Us

For questions about shipping or an existing order, contact:

Follow Me Fright
Email: phil.amos@followmefright.com
Location: Fort Worth, Texas, United States