Returns & Refunds

We want you to be happy with your Follow Me Fright purchase. We accept returns within 30 days of delivery.

Return Eligibility

To qualify for a return, the product must be:

• Returned within 30 days of delivery

• In the same condition in which it was received

• Free from damage caused by misuse, modification, or improper installation

• Returned with all included components, accessories, and original packaging when reasonably possible

A receipt or proof of purchase is required.

Starting a Return

To request a return, contact us at phil.amos@followmefright.com with your order number and the reason for the return.

Once your return is approved, we will provide return instructions and a prepaid return shipping label. There is no return shipping charge for approved returns.

Items sent back without first requesting a return may not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If your product is damaged, defective, or you received the wrong item, contact us as soon as possible so we can evaluate the issue and make it right.

For damaged, defective, or incorrect items, Follow Me Fright will cover return shipping and replacement shipping when applicable.

Non-Returnable Items

Custom-made or personalized products cannot be returned unless they arrive damaged, defective, or incorrect.

If you are unsure whether your product is eligible for return, contact us before sending it back.

Exchanges

We do not process direct exchanges. The fastest way to replace an item is to return the original product and place a new order once the return has been approved.

Refunds

We will notify you after we receive and inspect your return.

If the return is approved, the refund will be issued automatically to your original payment method within 10 business days.

Your bank or credit card provider may require additional time to post the refund.

If more than 15 business days have passed since your refund was approved, contact us at phil.amos@followmefright.com.

European Union Returns

For merchandise shipped into the European Union, customers have the right to cancel or return an eligible order within 14 days of delivery, without providing a reason, subject to applicable EU consumer protection laws.

Products should be returned in the same condition in which they were received and include all components and accessories.

Questions

For questions about returns or refunds, contact:

Follow Me Fright
phil.amos@followmefright.com